We want you to understand not only about the great benefits we provide, but also the things that you may not be covered for. The below are a few of the main exclusions, there are others, please do read your terms and conditions to ensure that you are fully aware of your cover before you travel.
FOR EXAMPLE:
- Any claim arising directly or indirectly from any medical conditions which existed before you took out this policy will not be covered unless you have declared them to us.
- We won’t cover any claim resulting from you being drunk or intoxicated (we don’t expect you not to drink whilst on holiday, but if you drink enough that your behaviour and reactions are affected, we will not cover you).
- If you travel to places where the Foreign, Commonwealth & Development Office have advised against all (or all but essential) travel, then we won’t cover you being there, with the exception of European Single trip policies, when the FCDO advice is solely in relation to Coronavirus.
If you have already purchased a policy and you are struggling to locate any of your policy documentation please contact our customer service team by emailing customerservices@getcover.com, calling 01689 892 258 (lines are open Monday to Friday 9am to 5pm exc B/H's) or by writing to us at Getcover.com, 7th floor, 17 Bevis Marks, London, EC3A 7LN.