New Getcover.com policy sales are temporarily paused.

If you are an existing policy holder, your policy will continue as normal. If you need to make an adjustment to your existing policy, please email customerservices@getcover.com or call 01689 892 258. If you need to make a claim or require the assistance service, contact details can be found in your policy wording document

1

Get Cover Policy Number
When travelling, make sure you have your Getcover travel insurance policy number and emergency telephone number with you.

2

Reporting Losses
In the event that you have been robbed or you lose belongings while away, report the loss to the local police as soon as possible and make sure you get a copy of the police report to bring home with you. You may not be able to make a claim on your travel insurance without this important documentation.

3

Medical Expenses
If you are going to be incurring expenses above £500 (or the equivalent in the local currency) you MUST ring Emergency assistance team first otherwise your claim will not be covered. If you have smaller amounts that you need to claim on your return home make sure that you get complete documentation and receipts from the medical centre where you have been treated. The same applies to any medications purchased.

4

Safety Deposit Box
If possible try to get a safety deposit box wherever you are staying and keep all your documents in it when not in use.

5

Vaccination Requirements
If you are going to a tropical destination ensure you have all recommended vaccinations

6

Connecting Flights
If you have connecting flights, always make sure to leave an adequate gap between flights to allow for delays and the time taken to reach the boarding gate for your connecting flight.

7

Weigh your Bags
Weigh your bags at home before going to the airport and make sure you aren’t over the allowed limit. Invest in a hand held luggage weighing scales you’ll save money and avoid check in frustration on your way home.

8

"Checked in" Luggage
Make sure that all liquid items you are carrying are stored in your “checked-in” luggage. You will not be allowed to board the plane if you are carrying liquids above the airports current limit.

9

Local Customs and Culture
Respect the local customs and culture. For example, check out the dress code before visiting a temple or place of worship.

10

Bargaining
Don’t be afraid to bargain if you are in a country where that is the norm. It’s part of the experience!

(p.s. 11. Enjoy yourself!)

If you have any additional questions or need further information you can email customerservices@getcover.com or call 01689 892 258.