New Getcover.com policy sales are temporarily paused.

If you are an existing policy holder, your policy will continue as normal. If you need to make an adjustment to your existing policy, please email customerservices@getcover.com or call 01689 892 258. If you need to make a claim or require the assistance service, contact details can be found in your policy wording document

PRE-EXISTING MEDICAL CONDITION TRAVEL INSURANCE

At Getcover.com we want to offer all customers Travel Insurance, including those with medical conditions, unfortunately certain exceptions apply. We also offer an online medical screening facility, as we appreciate how uncomfortable it can be for some people to discuss with personal circumstances over the phone. Our single trip policies have no upper age limit.

You will not be covered for any claims arising directly or indirectly from a pre-existing medical condition unless it has been declared to us and accepted by us in writing for cover.

FOR THE PURPOSES OF THIS INSURANCE A PRE-EXISTING CONDITION IS DEFINED AS:

  • Any medical condition where you have been prescribed medication, including repeat prescriptions, or received treatment or attended a GP or a specialist as an outpatient or inpatient in the last 2 years or for which you are currently on a waiting list for treatment or investigation;
  • Any heart, heart related or circulatory condition; any respiratory condition; any liver condition; any stress, anxiety, depression or any other psychological condition or any cancerous condition.

We cannot offer you cover if you have:

  • Any illness for which you have received a terminal prognosis; or
  • Any undiagnosed symptoms (i.e. symptoms for which you are awaiting investigations/consultations, or awaiting results of investigations, or where the underlying cause of the symptoms has not been established).

If you have already bought a policy and need to declare a medical condition, or if your medical circumstances have changed please call us on 01689 892 258.